944 Reviews Found
Confirmed Service Customer
Car is just sitting there for two weeks after they did the bodywork to have a tire put on and wheel alignment still did not get the car back
Brian P.
LEWES
Business Response
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Business Response
Hello, thank you for sharing your positive experience! We hope to see you soon!
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Confirmed Sales Customer
Brian Pritchard was epic! He asked questions, Listened to me, and quickly found a great solution! We found the perfect vehicle. Every person we encountered was helpful and friendly. From start to finish Brian made this a stress free and seamless purchase. I am an extremely satisfied ,lifetime, client.
Patricia M.
LEWES
Business Response
Congratulations on your new vehicle! Thanks for your praise and kind comments about our team. Thank you again for the great review! Take care!
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Business Response
Hi there, your satisfaction is our top priority. We look forward to your next visit! Take care!
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Confirmed Service Customer
Fixed the problem and provided to and from home suttle service.
Arthur S.
GEORGETOWN
Business Response
Hello. It is great to hear everything was done to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ig Burton Lewes Chevrolet Buick GMC!
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Business Response
Wow, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
am satisfied with the service and politeness of the personnel
John F.
SELBYVILLE
Business Response
Hi there, thank you for taking the time to leave a review for us at Ig Burton Lewes Chevrolet Buick GMC. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
It was the easiest vehicle purchase I ever made. IG Burton made sure that everything ran smoothly, quickly, and within my budget. My salesman Eric Rodgers was very patient and polite as we navigated through the vehicle purchase. Eric is extremely knowledgeable about all the vehicles that I test drove and guided me through the process using his experience. Since I live close to the dealership, Eric agreed to drive to my house and pick up my wife Susan who is also very pleased with the vehicle chosen. If you’re in the market for a new car I highly recommend asking for Eric at IG Burton.
Harold W.
LEWES
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Sales Customer
From my salesperson to the finance dept. everything was fine. My salesperson, Brentt Cox, was very patient with me as I learned the technology of my new 2025 Chevy Equinox, RS.
James Z.
REHOBOTH BEACH
Business Response
Thanks for highlighting our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!
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Business Response
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Not told about a shop fee over and above the quote for the part including instulation. I shoud have been told in the begining. Shop fees shoud have been included in the quote.
Michael T.
LEWES
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Confirmed Sales Customer
This is the third vehicle we have leased from Dana. Could not have had better service. He went above and beyond sending a picture if the vehicle to my wife who was unable to be there. And made another appointment for her to go over the accessories. He was patient, understanding and knowledgeable.
Henry M.
MILFORD
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Good service no upselling. performed the service that was scheduled.
Craig T.
OCEAN VIEW
Business Response
Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
IT WAS A GREAT EXPERIENCE. DROVE OVER 300 MILES BUT WOULD DO IT AGAIN.
Michael C.
MERCER
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
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Confirmed Service Customer
Shane the service advisor was great, he was kind and friendly. He also took my car in right away and provided great service.
Tony N.
HARBESON
Business Response
Thanks for highlighting our staff who helped make this such a great experience! It's our commitment to ensure quality customer care. Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for leaving us this response!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ig Burton Lewes Chevrolet Buick GMC. We hope to be of service to you again in the future. Have a wonderful day!
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Confirmed Service Customer
Good Morning! Unfortunately, it was a very below average experience! Pre & post communications regarding the services to be performed were lacking. This is new vehicular purchased from this dealership / Service Dept. at Lewis DE. Please note the recall items serviced are currently causing problems that did not previously exist. The car loaner service discussed prior to this service work did not happen for the 2nd time on the service of this vehicle. A very inadequate explanation of the recall service was given upon pick-up. Calls have been made and messages left to the service Dept. about the new problems their recent service work created with NO response.
Hardt& M.
DAGSBORO
