Customer Reviews

Very professional and like always on time

The service department was great dropping my car for an oil change and a headrest recall. Dana made sure I had a vehicle to drive until mine was fixed

Had a very easy time scheduling my appointment. The car was taken for maintenance promptly. The car was finished faster than I had expected. The waiting room was very clean and comfortable. All my questions were answered, and checkout was fast.

The work performed was done professionally

I expressed some concern about electrical issues I've been having with the truck. The advisor seemed surprised about it, which I find funny since all over google you see how many others have the same issues. The advisor said that they can check it out bur I have to leave it for a couple of days which I could not do. In his notes on my bill he wrote that "I didn't have time to diagnose it today" Hopefully the software update will fix some of the issues but I'm not holding my breath.

We talked with Dana about what we wanted in a car and when we pulled into the dealership our car was waiting in the lot for us. Pretty remarkable!

Everything quick and efficient.

As always my service advisor Shane makes everything so easy and seamless! They are the best!

Always friendly staff. Thorough and efficient

I made a mistake in my appointment and showed up a day late. The service representative then told me that it���s okay and he fit me in. I���m glad he did and he was very professional

Terrible customer service. There is no sense of urgency & no one at the establishment will give you an update. It���ll soon be 2 months since they���ve had my vehicle & still no one can tell me what���s going on or when I can expect to have it back

I am thrilled with my new vehicle!

Brian was very excellent to work with! He knew what my numbers were and he delivered for me! Would def recommend him to friends and family!

Service was quick and done well

Wayne was very upbeat and pleasant to deal with. I will continue to bring my Silverado to Lewes Automall for service. Thanks

As always, friendly, timely service. Thank you!

Great service from Kathlyn

Had an issue with a part that must have been defective and it was replaced within a timely manner. Staff was great.

Shane was very informative about handling a "service engine" light that was greatly appreciated. The repair shop's work was timely and efficient. I always have my repairs done at I. G. Burton.

Quick & Easy